Obtaining Replacement Microsoft OEM Media
RTA Information Technology, Tempe, Arizona
If you've lost or damaged Microsoft OEM installation media, a Microsoft Partner (System Builder) can request a replacement at:
http://oem.microsoft.com/script/mr/MediaReplacement.aspx
The System Builder needs to furnish the COA Serial Number, or,
* "A copy of the original invoice, with software clearly identified"
* "A Copy of your dated sales receipt"
I haven't used this service, but I ASSUME this only applies to OEM software that the Microsoft Partner originally provided to the end user. I'd be surprised if the Partner could order replacements for Dell OEM software, for example.
The Microsoft Customer Service number for all this is:
866-230-0560 (North America).
If you've lost or damaged Microsoft OEM installation media, a Microsoft Partner (System Builder) can request a replacement at:
http://oem.microsoft.com/script/mr/MediaReplacement.aspx
The System Builder needs to furnish the COA Serial Number, or,
* "A copy of the original invoice, with software clearly identified"
* "A Copy of your dated sales receipt"
I haven't used this service, but I ASSUME this only applies to OEM software that the Microsoft Partner originally provided to the end user. I'd be surprised if the Partner could order replacements for Dell OEM software, for example.
The Microsoft Customer Service number for all this is:
866-230-0560 (North America).
posted by Myron Johnson | 10:37 PM
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